Enterprise Security
Military-grade encryption, cold storage, and multi-signature technology protect your digital assets 24/7.
- 256-bit SSL encryption
- Cold storage protection
- Multi-signature wallets
Login to your Uphold account to manage cryptocurrencies, precious metals, and fiat currencies with enterprise-grade security.
Enter your credentials to access your account
Built with enterprise-grade security and reliability standards to protect your digital assets and ensure seamless access.
Military-grade encryption, cold storage, and multi-signature technology protect your digital assets 24/7.
Access your account seamlessly across all devices with our responsive design and mobile-first approach.
Our infrastructure ensures your account is always accessible when you need it most.
Multi-factor authentication, biometric login, and hardware security keys for ultimate protection.
Fully compliant with global financial regulations including SOX, PCI DSS, and GDPR.
Optimized login flow with sub-second response times and instant account access.
Available worldwide with localized support and compliance in 150+ countries.
Advanced KYC/AML processes ensure legitimate users while maintaining privacy.
Follow these simple steps to securely access your Uphold account and manage your digital assets.
Type your registered email address in the login form
If you forgot your email, check your previous Uphold communications
Check previous emails from Uphold or contact support
Use 'Forgot Password' link or check caps lock/keyboard language
Ensure time sync on your device or use backup codes
Wait 15 minutes or contact support if lockout persists
Still having trouble? Our support team is here to help.
Find quick answers to common questions about Uphold login, security, and account access.
To reset your password: 1) Go to the login page and click 'Forgot Password', 2) Enter your registered email address, 3) Check your email for a reset link, 4) Click the link and create a new secure password, 5) Use your new password to log in. The reset link expires in 24 hours for security reasons.
Identity verification protects your account and complies with financial regulations. We may ask for verification when: logging in from a new device, after a long period of inactivity, when accessing sensitive features, or if we detect unusual activity. This includes 2FA codes, device verification, or additional documentation.
If you've lost your 2FA device: 1) Use your backup codes if you saved them, 2) Contact our support team with your account details, 3) Complete identity verification process, 4) We'll help you regain access and set up new 2FA. This process can take 24-48 hours for security verification.
Accounts are temporarily locked for security reasons: multiple failed login attempts, suspicious activity detection, or policy violations. Most locks are automatic and lift after 15-30 minutes. For persistent issues, contact support with your account details for manual review.
Yes, you can access Uphold from multiple devices. However, you'll need to verify each new device through email confirmation and 2FA. For security, we recommend: using strong passwords, enabling 2FA, logging out of shared devices, and regularly reviewing your active sessions in account settings.
Uphold works best on: Chrome (recommended), Firefox, Safari, and Edge (latest versions). Ensure JavaScript is enabled, clear cache/cookies if experiencing issues, disable ad-blockers temporarily, and update to the latest browser version for optimal security and performance.
Enhance your account security by: using a unique, strong password, enabling 2FA with an authenticator app, keeping backup codes safe, using secure networks (avoid public WiFi), regularly updating your recovery information, and monitoring account activity for unauthorized access.
If you can login but can't see your balance: check your internet connection, try refreshing the page, clear browser cache, ensure you're using a supported browser, check for platform maintenance notifications, or try accessing from the mobile app. Contact support if the issue persists.
Can't find the answer you're looking for? Our support team is available 24/7 to help you with any login issues or account questions.
Support Hours: 24/7 via chat and email • Phone support: Mon-Fri 9AM-6PM PST